All travel and stay information organised in one place

Kili Villa is an exclusive safari resort at the foot of Mount Kilimanjaro in Tanzania, where luxury, nature and adventure come together.

To inspire guests before arrival and provide them with all the information they need during their stay, we developed a new website and a user-friendly web app for Kili Villa. This gives guests easy access to all travel and stay information in one central place.

Where information was previously shared through emails and separate documents, Kili Villa now uses one digital environment.

“It’s great to have everything in one place for our guests,” says owner Willem Kuipers. “It helps them prepare for their stay and reduces the number of individual questions we receive.”

From first impression to booking a safari

Guests first discover the atmosphere of the resort and Kili Villa’s unique safari experiences through the website. The web app then helps them plan their stay.

In the web app, guests can find practical information, inspiration for activities and the option to book excursions.

“Guests can browse at their own pace, decide what they would like to do and arrange everything directly,” Willem explains. “That works really well.”

Before departure, guests receive a link to the web app, allowing them to prepare for their trip to Tanzania from the comfort of their own home.

Clear, flexible and always up to date

The web app is easy to use and simple to update. New information, changes or additional activities can be added instantly.

“That’s ideal for us,” says Willem. “Whenever something changes, the information is immediately updated for all guests.”

This ensures guests always have access to the latest information on their phone — without needing to download an app.