Discover the revenue models behind your digital guest experience
A custom app or web app often starts with convenience. Fewer questions at the reception, less paperwork, and happy guests who can arrange everything themselves.
But what if that same app could do more and actually generate revenue instead of costing money?
More and more hospitality businesses are discovering that their digital guest guide not only improves the guest experience but also opens up new income streams.
1. Upselling through the app
Your guest is on the go, relaxing on the terrace, or browsing the app in the evening, the perfect moment to offer something extra. Think of:
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Late check-out
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Bike rental or wellness
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Fresh bread delivery or breakfast baskets
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Room service or a shared snack platter
With smart integrations, these extras can be booked and paid for directly. And with a push notification, you give that little extra nudge — for example on a Friday evening: “Hungry? Check out our room service menu!” Or on a rainy afternoon: “Treat yourself to a relaxing massage, there’s still availability today!”
Your app becomes more than just a helpful tool; it turns into an active sales channel that anticipates the right moment, exactly when the guest is most receptive.
2. Ads from local partners
Collaborating with local businesses? Give them a spotlight in your app. A local bakery, attraction, or restaurant can advertise by being featured at the top, in exchange for a fixed fee or commission per booking. This way, your guests get great local tips while you strengthen partnerships in the region.
3. Packages and combinations
Combine activities and services into attractive packages that can be booked directly through the app. For example:
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“Wellness Weekend” with dinner and massage
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“Adventure Week” with bike rental and climbing park
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“Lazy Sunday” with late check-out and lunch
Your app becomes more than an information tool, it’s an extension of your sales channel.
More value from your digital guest guide
The power of digitalization lies in convenience, but the real profit is in timing. By anticipating what guests need, from extra services to inspiring local tips, you enhance their experience and increase your revenue.
In other words: your app pays for itself, and more.
Curious which revenue model fits your location best?
Schedule a demo and discover how your app can enhance both the guest journey and your business results.
